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Customer Sales Advisor

Customer Sales Advisor

Customer Sales Advisor

Posted: 15th September 2021

Part Time
Ipswich

Key Info:
Organisation: Halfords
Place of work: Ipswich
Salary details: TBC
Job term: Part Time

This is a part time, permanent position in our Enfield store. Core hours are 20 per week. Shifts include: Saturdays 9-5.45, Mondays 4-8, Tuesdays 11-3, Thursdays 7:30-11.30.

A Halfords team is a special team, made up of people who are passionate about our products and services and obsessed with giving our customers the very best experience. We’re specialists at what we do – our teams don’t only advise on the very best products to meet our customers’ needs, they give practical solutions too, fitting a range of products to our customers’ cars and bikes.

If you already have experience of giving first class customer service, and of working quickly and efficiently, we’ll train you in how to wow a Halfords customer. You’ll be given the product knowledge and skills training you need to give our customers a solution that meets their needs and ensures they never want to shop elsewhere! You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.

We look after our colleagues as well as we look after our customers, so whether you have ambitions to progress to a technical role in our shops, on to management, or elsewhere across the Group of Halfords companies, we will help you to fulfil your potential.

To be successful in this role you will need:

  • An interest in our range of products and services
  • The ability to communicate with all types of customers and colleagues
  • The ability to understand customer needs
  • A proactive approach to helping customers
  • Problem solving skills
  • Experience of delivering great customer service, ideally in a retail sales environment
  • Ideally, some experience of working towards and achieving sales targets
  • Availability to work on a rota basis, including weekends

To apply head over to the company site or alternatively head over to indeed where you will also find more information about this role.

Don’t forget if you would like support with making your application to this, or any other role, one of our career coaches is on hand to give you the help you need.

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